Blog Post by Business Strategy
Business Strategy5 min read
Customer experience: Personalisation throughout the sales cycle
Subscription systems require a different approach. They need to be designed with people in mind, and things built for people need end-to-end orchestration.
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Business Strategy6 min read
Customer relationships: Being human in a digital world
Customer relationship is not a new concept, but turning it into a reality is where businesses are trapped by technical blockers and outdated thinking.
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