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Microsoft – 122-3

keylight Insights

Home to new concepts, strategical thinking, and a sophisticated approach to subscription business management.

Customer Self-Service9 min read

Customer portal boosts conversions for optimal business growth

Customer portals help achieve effective self-service capability objectives, knitting together customer and business needs and boost conversion rates.
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Customer Self-Service6 min read

The real potential of customer self-service along the customer journey

The benefits of customer self-service outweigh any concerns, resulting in a more cost-effective approach to business growth, and sustainable development.
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Customer Self-Service7 min read

New opportunities for subscriber growth through customer self-service

With customer self-service, tap into the success by giving customers the autonomy to interact with their subscriptions throughout their journey.
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Business Strategy5 min read

There’s no such thing as one size fits all in subscription businesses

A business model transition is a cross-team and cross-departmental effort, requiring a shift in mindset as well as a shift in operations.
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Business Strategy8 min read

A mindset shift: manufacturing has much to gain from subscription systems

Explore how manufacturing organizations can shift to a subscription-based model, the barriers to that transformation, and how to overcome them.
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Business Strategy9 min read

The future of the energy industry simplified by subscriptions

The energy market is changing with the advent of sophisticated subscription models for better business outcomes and improved user experiences.
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